The Tool Kit for Sales Managers©

Monthly  Information for Sales Managers and Other Professionals

Open House Draws

Baltimore-area real estate sales associates are turning open houses into events that will woo potential buyers who may otherwise wouldn't have come to take a look.

"When football started, we did a tailgate party. We grilled hot dogs at one of the houses," says Tracey Lane, an associate broker with Keller Williams Flagship in Millersville, Md. "I put clowns out on the street, and when the kids go in, they get hot dogs and face-painting."

Ashley Richardson of Coldwell Banker Residential Brokerage's Lutherville, Md., office held an art show, using the walls of a vacant home as gallery space. The event, which was linked to the art community, attracted 500 visitors, including several potential home buyers.

James Schneider, broker at Distinguished Properties in Annapolis, Md., invited a carefully chosen list of guests to a Tuesday evening sunset charity affair at an estate on the Severn River for sale for $13 million.

The valet parking staff placed a gift bag in each guest's vehicle that included a brochure of the estate with a note asking that they share it with anyone who might have an interest in buying the property. The event was so well received that Capitol File, a Washington D.C.-area magazine, included a photo spread about it.

Source: Baltimore Sun, Andrea F. Siegel (02/01/09)

Video of the Month

Where do you look for good employees. Click the image for some helpful tips from www.AllBusiness.com.

Cardinal Rules

In her book, The First Book of Common-Sense Management (William Morrow, 1989), author and consultant Diane Tracy lists cardinal rules new sales managers should follow during the first few weeks on the job.

Here are some of those rules:

1. Don't take an ego trip. Don't come in like John Wayne and sweep away all the old rules and procedures. Until you know for sure why procedures are being used, be careful about changing them.

2. Don't make careless promises. Never promise anything unless you are absolutely certain you can deliver.

3. Don't play Genghis Khan. If you start ordering people around like slaves, you create enemies you don't need.

4. Don't play favorites. Good leaders are fair in the treatment of their subordinates.

5. Don't babble without thinking. Stupid, thoughtless remarks can come back to haunt you.

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How to Run a Successful Sales Meeting
Provided by Sharon Newey

Meetings are an important part of most corporate structures; but especially within sales. Many people will moan (sometimes inwardly!) over scheduled meetings because over the years they've sort of gotten a bit of a bad reputation. We've probably all attended a meeting and then left when it was over- scratching our heads and wondering exactly what was accomplished from that hour of time. The problem with the majority of workplace meetings is that they are unstructured, completely unplanned, uninspiring and therefore- unproductive.

Here are some tips to help you run a successful sales team meeting; one that your sales team will thank you for and actually leave the meeting knowing exactly what is expected of them and how they're going to get it done!

1. Have a clearly defined purpose and outcome.

In order for a meeting to be successful, you must have a way to measure the results. Don't have a meeting for the sake of having a meeting, in other words, schedule meetings to generate a specific outcome.

2. Set an agenda (and stick to it).

Before the meeting, an agenda should be created that outlines what each member of the sales team plans to discuss, in line with the planned outcome of that particular meeting. You'll want to plan the best way to use the allocated meeting time while still giving everyone ample opportunity to say what they need to say. You will need to have some flexibility with your agenda as you can never completely predict how much time you may need on a certain topic, but having the agenda and distributing it to the sales team before the meeting helps everyone get focused and stay on track.

3. Engage the participants.

One reason meetings tend to fall short of their planned outcomes is due to the participants each attempting to take notes about what is being discussed. You may find it works better to assign a note-taker to each meeting, or simply record the meeting and have someone transcribe it into written form afterwards for each participant. That way, everyone can be actively engaged in the discussion or presentation of the meeting, and not focused on trying to write down everything that's being said.

These tips should help you run a successful sales meeting with your sales team. Proper planning before the meeting ensures the meeting will have focus; careful actions during the meeting result in progress toward the desired outcome of the meeting. Using these keys should give you some new ideas about how to elevate your meetings from what people consider a “waste of time” to what is considered time well spent.

4. Be a Clock Watcher

Time flies when you're having fun - and it's been known to get away from people during a meeting, too. Take a tip from Google: when they hold meetings, they literally project a four foot tall image of a timer on the wall. The timer counts down the time left for a meeting or time for discussion of a particular topic within the meeting. It adds some pressure to keep the meetings moving as planned on the agenda. While you don't necessarily have to have a wall projection of a timer; you may want to keep an egg timer or clock visible to everyone at the meeting to help the sales team stay focused and on task.

5. Use Visual Aids

A large percentage of the population consider themselves to be "visual" learners. If they can't see it, they can't understand it. Visual aids should be used in meetings to help people "see" what you are trying to explain to them.

Visual aids can be things like flip charts, video presentations, slide shows, or transparencies, among others. The best visual aids:

- Designed simply
- Contain few words, often with bullet points
- Make only one point per visual (one point per slide or per page on a flip chart for example)
- May be props or actual products

These tips should help you run a successful sales meeting with your sales team. Proper planning before the meeting ensures the meeting will have focus; careful actions during the meeting result in progress towards the desired outcome of the meeting. Using these five keys should give you some new ideas about how to elevate your meetings from what people consider a "waste of time" to what is considered time well spent.

Sharon Newey is a management Consultant and trainer who specialises in developing New Sales Managers. Helping them develop the skills they need to succeed quickly in the new business economy. She provides free articles and Ttps on her website, www.managingsalespeople.com

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Still Time to Register for E4S

April 15 will bring NAR'S Chief Economist and Lem Marshall to Alpha's Educate 4 Success

The event will include a full day of interesting topics, networking with fellow agents and affiliates. CE, PL and Broker Management credits and lunch available all for one low price of $70.

With a full day ticket Owners and Managers will have a special one-hour open forum with Lem Marshall.

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